POGO games won’t work

Ever been in situation when POGO games fails to login. No matter what you do but it won’t load. Often we had to consult some expert to set things get going but that cost a lot of money and often we feel cheated. Well its nothing to worry about as I am going to tell you on how to troubleshoot these issues like a professional. Just follow the steps given below in order with questions given.

The first thing that we do is test installed Java on our computer because often we get messages that the installed Java is not working or need to install Java. To check version of installed Java on the machine CLICK HERE.

If you see a blank page, a red X, a question mark, or a puzzle piece after following the link above, your Java may not be working properly. Well you can also test installed Java Runtime Environment by clicking on the Java Logo given below.

If you get Java update page just as below, click on Download Now and install latest Java on your computer

Not all the time you will get a Update or Download page. There are times when it will say that the Java is working properly. You will get an image just like the one given below.

Its always good to test your pop-up blocker because most often the problem lies here when someone says that pogo games is not launching at all. Its because pop-up blocker of Internet browser blocks all pop-ups and thus barring you to play games.

After checking with pop-up blocker (if it works), you have to clear stored cache of Java. Unlike Internet browsers, Java too keeps cache files however it is different than your Internet browsers. To clear Java cache, follow below mentioned steps.

• Click on the Start button on your Windows Taskbar
• Click on Control Panel (can be under Settings)
• Click on Java

Note: If you do not see the Java icon, click on Switch to Classic View in the menu on the left-hand side, and this should allow you to see the Java icon.

• Under the General tab, click the Settings button located in the Temporary Internet Files section.
• Then click on Delete Files...
• A dialog box will appear. Make sure all the options are selected, and click OK.
• We recommend clearing your cache whenever you encounter a game running slow or malfunctioning. Restarting your computer after clearing your Java cache can also help you gain better game performance.

 

If pogo games doesn’t work, try clearing Internet Browser’s cache. You can get steps to clear browser’s cache here.

 

If above steps failed, then we need to uninstall and re-install on our computer. If you are not sure Java is installed, try following the steps listed below. If you are unable to find the Java icon in the Control Panel as indicated, then go ahead and jump down to the second set of instructions for installing the latest version of Sun Java.

1. Click on the Start button on the Windows Taskbar.
2. Click on Control Panel (can oftentimes be located under Settings)
3. Double-click on the Add or Remove Programs icon.
4. Scroll down to 'Java Runtime Environment' or 'J2SE Runtime Environment 5.0' and uninstall all instances that you see.
5. Scroll down to 'Java Web Start' and uninstall it as well.
6. Restart your computer.

Installing or re-installing Sun Java

1. Go to the Sun Java Download page at www.java.com.
   Note: The steps may vary as Sun updates this page periodically.
2. Click on the Download button.
3. Click on the Begin Download button.
4. You may encounter a warning message that instructs you on 'Installing the ActiveX Control.' Please follow the instruction to allow the installation.
5. If you see a Security Warning for installing the J2SE Runtime Environment, click Install.
6. Next, you will be prompted to read and accept the license agreement. After reading the agreement click next to 'I accept...' and click Next.
7. When prompted, choose 'Typical' installation, and click Next.
8. When the installation is complete, you may be asked to restart your computer now or later. Choose to restart it now.
9. After your computer has restarted and you are online, go back and try to play again.

 

Installing Java should enable your pogo games now and you would be able to play all games. however if in case it still refuse to open pogo games, try installing new Internet Browser and try there.

 

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How to clear cache or temporary internet files of Internet Browsers

Clearing your browser cache is not only good, regular maintenance for your computer but can also fix many common issues with web-based games (particularly Tiger Woods PGA TOUR® Online) when they won't load or close mysteriously mid-game. This regularly happens if the files in your browser cache get corrupted or just stop working.

For instructions on how to clear your cache, please read the section below that matches (or most closely matches) the browser you're using. Please follow the Clear Java Cache instructions as well; that way, you know your browser is starting on a completely clean slate (think of it as changing the oil in your car).

As a final note, even though we list older versions of some browsers here, we strongly recommend visiting the website of the browser's provider (Microsoft for Internet Explorer, etc.) and downloading the very latest version before you do anything else.

Instructions for all Supported Browsers and for Sun Java

 

Clearing Cache: Internet Explorer 8 (or later)

Here's how to clear your Internet Explorer 8 (or later) cache:

1. Launch your Internet Explorer browser.
2. Click Safety on the menu toolbar at the top right of the browser.
   • Or click on Tools, then Internet Options, and finally Delete in the Browsing History Section.
3. Click Delete Browsing History... from the drop-down menu.
4. Deselect Preserve Favorites website data.
5. Select Temporary Internet files, Cookies, and History.
6. Click Delete.
7. Close all browser windows and restart Internet Explorer.

Please be sure to clear your Java cache as well!

 

Clearing Cache: Internet Explorer 7.x or later

Here's how to clear your Internet Explorer 7.x (or later) cache:

1. Launch your Internet Explorer browser.
2. Click Tools on the menu toolbar at the top of the browser.
3. Select Internet Options from the drop-down menu.
4. Click the Delete... button in the Browsing History section.
5. Click the Delete Files... button in the Temporary Internet Files section.
6. Once the deletion is complete click the Close button on the Delete Browsing History screen.
7. Click OK on the Internet Options screen.
8. Close all browser windows and restart Internet Explorer.

Please be sure to clear your Java cache as well!

 

Clearing Cache: Firefox 4.0

Here's how to clear your Mozilla Firefox (version 4.0) cache:

1. Click Tools from the main menu at the top of the Firefox window.
2. Select Options (the Options window will appear).
3. Select the Advanced tab on the top right of the window.
4. Click the Network tab.
5. In the Offline Storage section, click Clear Now.
6. Once the clearing is complete click OK at the bottom of the Options window.
7. Close all Firefox windows and restart.

Please be sure to clear your Java cache as well!

 

Clearing Cache: Safari (Mac Only)

Here's how to clear your browser cache in the Safari browser.

1. Launch Safari.
2. Click the Safari menu and select Empty Cache.
3. Click the Empty button in the dialog box that appears to confirm the deletion of your cache.
4. When your computer is finished, close all instances of Safari. Launch a new Safaribrowser window.

Please be sure to clear your Java cache as well!

 

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How to delete Java cache of your computer

If you're having problems running Pogo games, you should try clearing  your Java cache. Please note: Java cache is different than your Browser cache. Clearing your Java cache can be a quick and easy fix. Please follow these steps if you are using a Windows platform:

• Click the following things in order: Start > Control Panel > Java.
  Note: If you do not see the Java icon, click on Switch to Classic View in the menu on the left-hand side, and this should allow you to see the Java icon.
• Under the General tab, click the Settings button located in the Temporary Internet Files section.
• Then click on Delete Files...
• A dialog box will appear. Make sure all the options are selected, and click OK.

This should probably be done whenever you encounter a problem with the way a game is functioning. Restarting your computer after doing so can also help the performance of the game.

Please Note: Clearing your Temporary Internet Files from your browser might not clear your Java cache. To make sure your Java cache is clear, you must clear your Java cache as instructed above.

You should also make sure you're running the latest version of Java. If you are not sure if you have the latest version of Sun Java or not, please visit www.java.com and install the latest version..

 

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